Privacy policy
This website
rtcanary.com is a static website. It does not use cookies, analytics scripts, advertising trackers or embedded third-party widgets. The hosting provider keeps standard web-server access logs (IP address, requested URL, user agent, timestamp) for security and capacity purposes for a limited period. Fonts are loaded from Google Fonts, which receives your IP address when the font files are requested; Google's privacy policy applies to that request.
The theme preference (light or dark) is stored in your browser's local storage and never leaves your device.
If you write to hello@rtcanary.com, your email address and message are kept for as long as needed to reply and to handle the request you made. They are not added to any mailing list and are not shared with third parties.
The monitoring service
Customers configure checks that contain credentials for their own systems (join tokens, TURN secrets, SIP credentials). These are stored encrypted, used only to run the configured checks, and deleted when the check or the account is deleted. Media exchanged during a check is not recorded unless the customer enables recording for a specific check. The details are set out in the service agreement each customer receives.
Your rights
You can ask what personal data we hold about you, ask for it to be corrected or deleted, and object to its processing, by emailing hello@rtcanary.com. Residents of the EU/EEA have the rights set out in the GDPR, including the right to lodge a complaint with a supervisory authority.
Changes
This policy is updated when the website or the service changes in a way that affects it. The effective date at the top of the page shows the current version.